Get in touch

Open the listing you're interested in and choose Apply Online. The application is completed and signed on our website. Once submitted, our team reviews it and contacts you if anything else is needed.

Typically: a valid government-issued photo ID (a photo of the front and a photo of the back), rental history or references, and your authorization for a background and credit check. Some properties may ask for additional documents.

Most applications are reviewed within 1–3 business days once all required information has been received. If additional verification is needed it can take a little longer, and we'll let you know.

Yes. The $60 application fee covers processing, including background and credit checks, and it is not tied to one home: it stays valid for 24 months, covers every listing on RivoRent, and can be used for as many tours and applications as you need in that time. If the home you applied for is taken, your fee carries over to the next one — you never pay it twice. The fee is non-refundable.

Yes. Use the Schedule Tour button on the listing, or message us on chat, WhatsApp or Facebook and we'll arrange a time that works for you.

Yes — every viewing is by confirmed appointment. Please wait until your RivoRent agent has confirmed the date and time with you and confirmed the home is still available before you travel there. Availability changes daily, and we can't help with a trip made without that confirmation.

Yes — we accept Section 8 housing vouchers. If you don't have a voucher yet, we can help you apply and qualify. Just ask us on chat, WhatsApp or Facebook.

Pet policies vary by property. Check the listing details or ask us about the specific home you're interested in.